Sr. Manager, LQA

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What You Will Do

• Organizational Leadership & Talent Development
  • Manage a regional LQA organization that includes people managers, individual contributors, and vendor resources.
  • Lead and mentor direct reports, including LQA Managers and Associate Managers, ensuring development, retention, and consistent performance.
  • Support training plans, hiring initiatives, and talent development within the regional LQA function.
  • Foster a collaborative, inclusive, and feedback-driven team culture with a focus on performance, mentorship, and growth.
• Strategic Planning & Business Operations
  • Contribute to the departmental strategic planning process, providing input on staffing needs, tooling requirements, and budget forecasting.
  • Set and align team-level goals with departmental OKRs, managing schedules, work plans, and delivery metrics across projects.
  • Partner with senior Global Loc leadership to scale tooling, automation, and people operations as the LQA function expands.
  • Operate with significant latitude for decision-making, especially in areas of vendor oversight, issue escalation, and test strategy.
• Quality Governance & Process Evolution
  • Oversee and evolve core workflows (test planning, triage, cross-regional bug handling, and reporting), ensuring quality across languages.
  • Review team KPIs, issue patterns, and milestone outcomes to drive continuous process and quality improvement.
  • Serve as a key escalation point for sensitive LQA issues—voice quality, localization bugs, systemic vendor problems, etc.
• Executive Stakeholder Alignment
  • Collaborate with senior production, QA, content, and engineering stakeholders to ensure test coverage aligns with risk and release velocity.

What We Need

• Behavioral
  • The confidence and critical judgment to operate with significant latitude, making high-stakes decisions regarding global test strategy, vendor management, and critical operational escalations.
  • A strong commitment to fostering a collaborative, feedback-driven environment that prioritizes retention, continuous growth, and psychological safety across a massive, diverse regional organization.
  • The composure and analytical mindset required to act as the ultimate escalation point for sensitive, complex issues (e.g., systemic vendor failures, severe localization bugs), resolving them efficiently without disrupting global velocity.
• Technical
  • Advanced Workflow & Systems Engineering: Deep expertise in overseeing and actively evolving core LQA workflows—including cross-regional bug handling, triage, and large-scale test planning—to maintain uncompromised quality across all languages.
  • High-level proficiency in synthesizing complex team KPIs, multi-project issue patterns, and milestone outcomes to drive systemic, departmental process enhancements.
  • Technical foresight to partner effectively with Global Loc leadership and engineering to identify, design, and scale advanced tooling and automation solutions as the LQA function expands.
• Leadership
  • Proven ability to manage, mentor, and develop a subordinate leadership team (LQA Managers and Associate Managers), ensuring consistent management practices, performance, and succession planning.
  • Strong capability in driving regional hiring initiatives, designing robust training plans, and expanding people operations to meet the rigorous demands of a rapidly growing LQA function.
  • Executive-level oversight of extensive vendor resources, ensuring external partners consistently meet rigid quality standards and integrate seamlessly into internal LQA frameworks.
• Strategic Influence/Business Acumen
  • The business acumen to actively contribute to high-level departmental strategic planning, accurately forecasting operational budgets, staffing needs, and tooling investments for the region.
  • The strategic capability to define, manage, and execute team-level goals that perfectly synchronize with broader departmental Objectives and Key Results (OKRs) and overarching delivery metrics.
  • The ability to partner seamlessly with senior Production, QA, Content, and Engineering stakeholders, ensuring global test coverage safely aligns with product risk profiles and high-speed release velocity.

What Will Make You A Great Fit

• Localization QA or functional QA experience, including managing managers, teams and individual contributors
• Proven ability to lead multi-language QA operations, especially in a regional or multi-site model
• Deep familiarity with linguistic QA, LQA tools, test case development, and vendor operations
• Experience planning and managing budgets, resource allocations, and milestone staffing
• Demonstrated success driving cross-functional initiatives, representing LQA to senior stakeholders in production and content
• Proficiency with QA and localization platforms (e.g., JIRA, Xray, TestRail, CMS, CAT tools, TMS)
• Fluent in English; fluency in a target language is a strong plus
• Strong analytical mindset, with the ability to synthesize data into strategy and recommendations
• Adept at mentoring, coaching, and supporting career development for both managers and individual contributors
• Bachelor’s degree in game production, localization, linguistics, or equivalent experience

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed.

2K complies with the labor regulations established under Spanish employment law (Estatuto de los Trabajadores) and all applicable European Union employment and data protection standards. Personal data collected during the recruitment and employment process will be handled in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

We are committed to ensuring equality of opportunity and fostering an inclusive environment across all aspects of employment, regardless of gender, nationality, age, disability, or any other protected characteristic under Spanish and EU legislation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

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