# Technical Operations Center Analysts at 2K

2K's Technical Operations Center is seeking an analyst to support its 24/7 operations team monitoring global game infrastructure and backend systems. You'll serve as a key escalation point during incidents affecting production applications, cloud infrastructure, and player-facing services, coordinating with technical teams to maintain uptime and performance standards. The role includes incident response, stakeholder communication, service request management, and post-incident documentation to support root cause analysis and compliance.

This position suits someone with 4+ years of experience in large-scale production networks or systems operations who thrives under pressure while maintaining composure during high-impact incidents. You should be an adaptable communicator comfortable explaining technical concepts to both engineers and senior leadership, with a customer-first mindset and a passion for continuous learning. A strong troubleshooting background and interest in automation are particularly valued.

Based in Bangalore, Karnataka, this is a full-time role supporting 2K's global gaming community across franchises like NBA 2K, Borderlands, Civilization, and Mafia.

Location: Bangalore, Karnataka, India

Apply: https://getfoundi.com/apply/technical-operations-center-analysts-2k-4ca9dbbb

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