# (Senior) Customer Success Manager at Adjust

Adjust, an AppLovin company, is seeking a (Senior) Customer Success Manager to drive both new business development and account growth across the China region. In this hybrid role based in Shanghai or Beijing, you'll act as the primary point of contact for clients, guiding them through product adoption, monitoring their success metrics, and uncovering expansion opportunities. You'll manage the complete sales cycle from prospecting through closing while maintaining strong relationships that support renewals and reduce churn.

The position blends sales and account management expertise, requiring you to consultatively present Adjust's measurement and analytics solutions to diverse stakeholders. Key responsibilities include hitting quarterly and annual targets, proactively analyzing client usage patterns, gathering feedback for the product team, and representing the company at industry events. You'll work with Salesforce and other sales tools to maintain accurate pipeline forecasting.

Ideal candidates bring 3-7 years in client-facing SaaS, AdTech, or professional services roles, with a proven history of exceeding sales quotas or retention goals. You'll need strong negotiation and communication abilities, comfort discussing technical product concepts, and fluency in both English and Mandarin Chinese. The role suits someone equally comfortable working independently and collaborating in a fast-paced environment, with familiarity with sales platforms like Salesforce, SalesLoft, and LinkedIn Sales Navigator.

Location: Shanghai

Apply: https://getfoundi.com/apply/senior-customer-success-manager-adjust-72d5070c

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