# Data Scientist - Algorithms, Community Support at Airbnb

Airbnb's Community Support team is seeking a Data Scientist to develop AI-driven algorithms that enhance the experience for millions of hosts and guests worldwide. You'll partner with engineers, product managers, and operations teams to build LLM/ML models that personalize interactions, automate evaluation processes, and optimize support workflows. This role focuses on translating complex technical solutions into tangible improvements across the platform's customer-facing services.

Your typical responsibilities include identifying high-impact business opportunities through data exploration, analyzing both structured and unstructured datasets to uncover actionable insights, and developing production-ready models that directly influence product launches. You'll communicate findings to stakeholders, scale data science capabilities within your domain, and collaborate across multiple teams to drive innovation in how AI transforms community support operations.

This role suits candidates with 2+ years of industry experience as a data/ML scientist or in related technical roles, plus a Master's degree or PhD in a relevant field. You should have deep expertise in AI/ML models, strong Python/R and SQL skills, and proven ability to communicate complex technical concepts to non-technical audiences. Experience with causal inference is a plus. The position is fully remote within the USA.

Location: Remote - USA

Apply: https://getfoundi.com/apply/data-scientist-algorithms-community-support-airbnb-4f876878

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